Privacy Policy

We may collect the following types of personal information:

• Name
• Business name
• Phone number
• Email address
• Information you provide in your enquiry (e.g. operational issues, workflow details, goals)
• Basic technical data (e.g. IP address, device or browser information) for security and analytics

We collect personal information when you:

• Submit an enquiry through our website forms
• Contact us directly (email or phone)
• Use our website (via cookies and similar technologies, where enabled)

We collect and use personal information to:

• Respond to enquiries and communicate with you
• Understand your needs and assess opportunities to improve your operations
• Provide proposals, deliver services, and provide support
• Maintain website functionality, security, and performance
• Improve our website and services

We may disclose personal information to:

• Service providers who help us operate our business (e.g. website hosting, email, forms, analytics, cloud storage)
• Professional advisers (e.g. legal, accounting) where necessary
• Law enforcement or regulators where required or authorised by law

We do not sell your personal information.

Some of our service providers may store or process data outside Australia (for example, where cloud platforms use global infrastructure). Where we disclose information overseas, we take reasonable steps to ensure it is handled in a way that is consistent with this policy.

We may use cookies and analytics tools to understand website usage and improve performance. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We retain information only for as long as needed for the purposes described in this policy, or as required by law.

You can request access to, or correction of, personal information we hold about you by contacting us using the details below.

If you have a privacy complaint, contact us and we will respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).