FAQ
Common Questions
FAQ
AI Receptionist
I give you the price on a short call. You'll also hear the receptionist take a call, and there's no obligation.
Yes, they hear it from the start. You record a short greeting in your own voice, something like: calls might be recorded, sorry I couldn't get to the phone, please chat with my AI receptionist.
You tell me what counts as an emergency in your trade and who should be rung. Those calls get put straight through to that person. Anything else, it takes a message.
Yes, your number stays the same and you're live within five business days.
Yes. Your phone rings first unless you'd rather the receptionist answers straight away. Specific numbers you pick, like friends and family or known clients, always ring through to you.
Yes, it can connect to most trade job management software. It also books straight into your calendar, and works with Google, Outlook or Microsoft 365, and Apple calendars, plus most others.
Your phone still rings first, so nothing changes when you pick up. The receptionist only answers the ones you can't get to, like when you're up a ladder or already on another call.
FAQ
Automation Builds
Builds start from $3,000, $5,000 or $8,000, depending on how much you want automated. Every build includes a monthly plan with no minimum term, and I give you the exact price after a discovery call.
Yes, it works with most trade job management and finance software. If yours already does some follow-ups, great. I work in with it and automate the rest of the business.
Probably between two and four weeks per build. I keep your time to a minimum, though how much varies by build, and you see it working before it goes live.
Daily monitoring and fixes are part of the monthly plan, along with a direct line for text and call support. I respond very fast, roughly 9am to 7pm on most business days.
It's set up in your own accounts, so you own the build. You cancel with one month's notice and keep everything you paid for, like workflows, sites and apps. I hand it all over.
Yes. Everything runs inside your own accounts, so your data stays in your systems, not ours. We only keep the run information needed to keep the automation healthy, never your customers' personal details. You also get a plain-English Data Safety Sheet showing exactly where your data flows and how it's protected.
FAQ
General
It's me, Toby Hogan. I spent ten years in the trade industry and ran my own electrical business. I learnt automation and AI to fix the admin you can't charge for, and built the tools I wish I'd had.
No. Trades are where I've spent the most time, but what I build works just as well for any service based business.
I'll personally get back to you to book a short call. If it's the receptionist, you'll hear one take a call. If it's an automation build, I'll send a questionnaire first. There's no obligation.